FAQ
Trouvez la réponse aux principales questions ci-dessous :
The hotel is open 24/7. Check-in is from 3pm and check-out is before 12noon.
If you would like to pre-book a late check-out, we request the payment of an extra night’s stay as we won’t be able to re-let the room. If this is an issue during your stay, please contact reception.
The room rate is payable per room.
Breakfast is not included in the room rate (except in case of special offers). Breakfast costs 17 €/pers. Special rate for kids less than 12 years old.
Our hotel is not accessible for disabled people but it has a lift. Please do not hesitate to call us for more detailed information.
Although we like animals, we don’t allow them into the hotel.
No, apart from breakfast, we only serve drinks.
Of course, we can keep your luggage in our luggage area for any time needed. The key can be requested at reception.
No, we don’t have a car park. The easiest place to park is in the underground car park ‘Saint-Germain’ on the Saint-Germain boulevard. It’s about 10 minutes’ walk from the hotel.
It is located at 169 bd Saint-Germain (Indigo), a 5-minute walk from the hotel.
Wifi is accessible throughout the hotel as well as in the garden.
Because of our planning, we cannot guarantee a particular room number. We will, however, do our best to accommodate your request.
Use the field “comments”. We will do everything we can to accommodate your needs.
The conditions of booking cancellation and modification are stated in your booking confirmation. Please do not hesitate to contact the hotel for any clarification you may need. You can, however, cancel your booking by clicking on the designated link in your booking confirmation. If you would like to change your reservation, please contact the hotel.
Mastercard, Visa and American Express
No, the hotel is completely smoke-free.
All our rooms are air-conditioned. However, the air conditioning only operates during hot periods.
Our hotel is an old Parisian building and although this old architecture is charming, it imposes small room sizes. This gives the place a real sense of intimacy.
You can make phone calls from your room by dialling ‘0’ then the phone number. All calls from the exterior pass by reception, who will put the call through to you or take a message if you are not there.
No, none of our rooms have balconies.
We have a cot for children younger than 2. Older children will stay in a regular bed. For example, for a couple with a 3-year-old child, you will stay in a Deluxe room (3 people). Please contact the hotel for any requests regarding cots.
No, we don’t have any extra beds.
It will be a pleasure for us to book you a shuttle to or from the airport. We don’t, however, have a shuttle service for the train stations. Reception will be more than happy to book or advise you of a different mode of transport.
From the airport Charles de Gaulle (CDG), it should cost 65 euros. From Orly, 36 euros.
The Saint-Germain-dès-Près metro station, line 4, is a 5-minute walk from the hotel, just behind the church. The Mabillon metro station, line 10, is a 7-minute walk away./p>
A taxi stand can be found in front of the Brasserie Lipp (restaurant), only 5 minutes’ walk away.
Our staff will welcome you and give you advice in French, English, Portuguese, Spanish and German.